It's about who you know, not your performance - Coorindator PagerDuty Employee Review

1.0
Oct 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Convenient location and free t-shirts.

Cons

- Your promotion and salary increase has nothing to do with how well you perform your duties. Even if you exceed them by a long shot. It's all about being part of the cool circle that determines whether you're protected no matter what, or your job is always on the line. - The sales team is perceived to be the owners of the office and bully everyone else - The HR team is only there to protect the company with no regard to the employees' well being or mental health - The Engineering team is isolated and won't show up to work unless they are incentives with food - The marketing team is a clique club who runs like a headless chicken yet still think they are 'essential' - The upper management has no clue what goes on with their employees as they are only focused on 'stock price'

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PagerDuty Response
5y
We appreciate you taking the time to share your feedback with us. At PagerDuty, we work hard to ensure that our amazing team is rewarded and recognized for their contributions through improved performance management tools and processes, with industry-leading perks, and a robust recognition program. As we continue in this hyper-growth period, we prioritize creating a welcoming and inclusive culture that represents diversity at all levels. Our first-ever Diversity Report helps to outline some of these commitments, and I'd love for you to take a look here: https://www.pagerduty.com/careers/diversity/ PagerDuty does not tolerate illegal discrimination, harassment, bullying or retaliation. Current or former employees or anyone else is encouraged to raise the concern by contacting www.pagerduty.ethicspoint.com, and all issues will be addressed. Our leadership team is committed to providing the support that every Dutonian needs to feel empowered in their work and careers here at PagerDuty. Thank you again for your insight. It helps us make PagerDuty a better company for all Dutonians!

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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