Best workplace i have worked till now - Operations Engineer PagerDuty Employee Review

5.0
Jul 2, 2014
Recommend
CEO approval
Business Outlook

Pros

- Leadership team is technical - Compensation is on par with market - Product is getting better every day, which gives motivation to the entire organization - No restrictions on opensource adoption and contribution (as long as it does not involve core products) - Ability to take risk (in terms of new technology, tools, stacks, people etc) and iterate quickly and learn from failure. And internalizing the same as a company culture, its just awesome - Attitude to embrace remote working, this is crucial if you have family and you stay outside SF (somedays commute is just horrible , due to games, road closures, public commute issues etc)

Cons

- Rapidly growing mid-management layer, this creates silos, information loss between hops. - Being in SF, its becoming increasingly difficult to commute,

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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