Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 59 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 36 reviews)); "Good work/life balance" ((in 30 reviews)); "SE team is great too" ((in 25 reviews)); "Everyone is driven to succeed" ((in 21 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "more accurately, it's poor management." ((in 12 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

Better than most SaaS with lots of potential - Sales PagerDuty Employee Review

4.0

Apr 8, 2021

Sales

Recommend

CEO approval

Business Outlook

Pros

The product is loved by its core user base, and its solid for what it does. There are lots of opportunities to advance, and there is training that is generously offered. Since Covid-19, the remote working stipend is generous and there are additional days off once a month to ensure that mental health is maintained. Lots of dedication to DE&I (Diversity Equity and Inclusion)

Cons

its incredibly siloed. If you work in one team you can rarely expect to ever meet, talk or see another team. Its also cursed with Hero's all over the place. Everyone does everything all at the very last.. which means there is little planning that is put in place for most programs or ideas. Also not great everything is in the Executive teams heads, and although they are super strong they "delegate" but then proceed to push their way back into whatever they have delegated. so you will find that as an individual contributor that you do as your told, and cheer when we win, and then get scolded when we loose. The leaders are green-ish to this industry and some get it, most don't. Its starting to feel more and more tech-bro-ish (ala corporate bro... google it) Messaging and product are all over the place and trying to be everything to everyone at a scale that we really cannot handle because we don't have the internal infrastructure to support our big ideas

PagerDuty Response

5y

Thank you for your review and for your help in providing exceptional service to our customers. We’re so glad to hear that you’ve had a positive experience and would recommend PagerDuty to your friends! We agree that we have opportunities as a rapidly scaling business to strengthen our work environment and provide an even better employee experience. You can expect new programs rolling out soon to address many of the challenges you mentioned, like work-life balance and communication. In regards to your comment about the workplace starting to feel “tech-bro”/“corporate bro”, we would like to remind you that PD has a policy against and does not tolerate discrimination or harassment. PD takes your concerns seriously and would like to look into them. If you are uncomfortable discussing these issues with our manager, your second level manager or your HRBP, please report your concerns at www.pagerduty.ethicspoint.com, so that the Company can thoroughly look into your issues. We also encourage you to expand upon your feedback in our annual engagement survey, which you should have received last week. The results from this survey help us identify key focus areas to help you #LeadtheWay this year. Thank you for caring about PagerDuty and wanting us to be the best we can be!

Explore other reviews about PagerDuty

5.0

May 14, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0

Jul 9, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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PagerDuty

Better than most SaaS with lots of potential - Sales PagerDuty Employee Review

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