One of the best companies I worked for - People Operations PagerDuty Employee Review

3.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

This is tech so expect all the perks that come with it. During the "in office days" free food, snacks, drinks, great benefits, flex time, and great pay etc. The people team has done an excellent job at hiring for diversity and talent. It's a great thing when you scan the office and see all ages, ethnicities, genders, and LGBTQ + represented. Irrespective of you job title, management wants more from you. They want you to bring your ideas to the table and innovate. You will not be a worker "bot" if you contribute they will continue to develop you professionally. Consider yourself lucky if they hire you, they discriminating for ability and fit. Getting hired is a rigorous process. You will work with the best!

Cons

I rated PD with only 3 stars because your professional success within this organization and your mental health is going to be determined by the manager and department you end up working at. The people team is aware that there are some historically toxic leaders from the director level and above but all they do is ruminate, pace the floor, and wring their hands about it. These leaders have a high turnover in their respective departments and that has started to erode the morale and the culture that PagerDuty has worked so hard to achieve.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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