Awesome company to work for! - SMB Account Executive PagerDuty Employee Review

5.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

-Competitive compensation -Listening - they take input from everyone and actually implement changes quickly -Culture - the people I work with are fun, hard-working, and really smart people -Benefits - catered lunches everyday, fully stocked kitchen, frequent fun events and off sites, awesome prizes for monthly sales spiffs, etc. -PRODUCT - its great to sell a product that's extremely sticky -- our customers love us. -Work-life balance - people come in and work hard, but it's not overkill like a lot of startups today. The sales workday is about 8-5 most days. -Management - the exec team is very accessible and approachable with great leadership styles. It's pretty cool to have the ability to chat with the CEO, CTO, VP of Sales, etc. on a daily basis. -Location - cool office right in the heart of SOMA

Cons

To be honest, I don't have that many negative things to say about working at PagerDuty. One thing I would like to see in the near future is 401K matching.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

See reviews by: Helpful|Rating|Date|All