Tough market with high turnover - Enterprise Account Executive PagerDuty Employee Review

2.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Large amount of resources to help with product knowledge Great benefits Pay was competitive

Cons

Average team attainment was very low which led to bad morale, culture and extremely high turnover across all of Enterprise sales - upper management, middle management, sales engineers, BDRs, inside reps, CSMs and account executives. Competitive market made PagerDuty a very tough sale with Enterprise customers There was a lot of busy work that didn't lead to sales but we needed to look busy to upper management.

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PagerDuty Response
4y
Thank you for sharing your review. We regret to hear that you had a mixed experience working at PagerDuty. We are constantly looking for ways to improve the employee experience, and internal career mobility is one of our focus areas this year. We look forward to creating new opportunities for our employees to advance at PagerDuty.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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