Great company, great people - Software Developer PagerDuty Employee Review

5.0
Apr 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Fantastic people to work with, and a truly great company culture which the company works hard to maintain. There is plenty of room for rising within the company, and growing oneself, which is strongly encouraged and supported. And work life balance is a real thing - including an extra day off every month for the entire company. Overall, the best company I’ve worked at.

Cons

As any company grows rapidly, there is bound to be some missteps and adjustments needed, but they genuinely want feedback, and seek it out, and then course correct as needed. However, if being part of a rapidly growing company with the changes that entails, or being in an environment where you are expected to be open with proactively providing constructive criticism or feedback, for the greater benefit, are things that don’t suit you…

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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