Pros
Compensation is in line with the tech industry. Wellness Days and 'Hibernation Duty' weeks are ahead of industry norms. Commercial sales leadership and teams are excellent, and the product is well suited for this market. The product is good, and has a great deal of value for many customers.
Cons
There is an over-emphasis on Diversity, Inclusion and Equity to the point that it is a distraction in all-hands meetings and has deleterious effects in team planning and recruiting. It is counterproductive and making the company less diverse in unintended ways. (Example: The mascot 'Pagey' uses they/them pronouns. The fact that a mascot has preferred pronouns should tell you everything you need to know.) Other reviewers have correctly commented on the heavy influx of SFDC management, which has created an executive 'in-crowd' of those who have recently arrived, made some bad decisions that have eroded the culture of the organization, then pat themselves on the back for 30% YoY growth that was initiated by other people's hard work two years prior. This has crowded out experienced leadership that brought PD through the IPO period to the detriment of the organization. The company desperately wants to think of themselves as scrappy and in late start-up mode, but this is very much not the case. They are very slow to move on product advances, are highly siloed in communications among departments, and new executives are free to eliminate entire job functions while parroting "People First" slogans. This is a good company that believes they are an amazing company. Although great for executive talking points at kick-off meetings and CNBC appearances, the gap in intellectual honesty is preventing these same executives from effective assessments about the performance and direction of the company.