Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PagerDuty?

63% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 52 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 42 reviews)); "Good work/life balance" ((in 28 reviews)); "Everyone is driven to succeed" ((in 20 reviews)); "SE team is great too" ((in 19 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 10 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 5 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

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PagerDuty reviews

Pretty good company, but the culture is slowly changing for the worse - Software Engineer PagerDuty Employee Review

4.0

Aug 22, 2022

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Decent compensation, great benefits, free holiday (employee health day) each month

Cons

In the last year, a lot of new management has come in to "shake things up". This resulted in a culture shift that caused a lot of good employees to leave. They are slowly turning the company into Salesforce.

PagerDuty Response

Thank you for sharing your feedback. PagerDuty is a company that values our employees in having a positive experience. With our newly formed Culture & Strategy team, we are committed to ensuring that everyone who joins PagerDuty is aware of and embodies our company values. We are also driving programs and initiatives that, we believe, will help continue to preserve the practices and behaviors that are working well and gradually eliminate the ones that are not working well. With the feedback we receive from our Dutonians in our quarterly surveys and listening sessions, we strive to cultivate a culture where all individuals feel supported and a place that they feel they can succeed. We believe the work in this area is never done, and we are committed to continuous improvement. We appreciate you sharing your feedback and if you would like to expand upon your feedback, we encourage you to reach out to your manager or HRBP.

Explore other reviews about PagerDuty

5.0

May 14, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0

Jul 9, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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Pretty good company, but the culture is slowly changing for the worse - Software Engineer PagerDuty Employee Review

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