Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 54 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 36 reviews)); "Good work life balance" ((in 28 reviews)); "Good pay too." ((in 21 reviews)); "SE team is great too" ((in 21 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 20 reviews)); "Annual layoffs" ((in 12 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

Going downhill fast - Anonymous employee PagerDuty Employee Review

2.0

Oct 31, 2023

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent comp, strong talent across teams

Cons

Read the critical reviews as they are very accurate. C-suite is absolutely flailing trying to navigate macro conditions and reposition as an enterprise player, causing chaotic and siloed behavior across many teams. Engagement survey feedback mostly ignored except for a few inconsequential topics, as if leadership will not accept that maybe they are the source of the core challenges of slow or non-existent decision making, little or conflicting prioritization and no alignment across Product and GTM teams.

PagerDuty Response

2y

Thank you for taking the time to provide your feedback. We take the engagement survey very seriously and work to ensure that all feedback is read and considered as we create and implement our quarterly goals and strategies. As a result of feedback from our internal engagement survey we have made recent investments in Sales Enablement training within PagerDuty, aimed at the continuous improvement of how our sales organization engages with our customers. We also used survey data to prioritize how we get work done by creating a playbook of our company-wide norms and practices which will help improve our organizational efficiency and agility while also enhancing the onboarding experience for new Dutonians. We distribute key findings across the organization, ensuring we deliver this feedback to the leaders and teams where it is most valuable and actionable, and strongly encourage current employees to speak to their manager or an HRBP to ensure that your ideas and feedback are included in the process of continuous improvement.

Explore other reviews about PagerDuty

5.0

May 14, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0

Jul 9, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

See reviews by: Helpful|Rating|Date|All

Jobs at PagerDuty

Senior Product Manager

Enterprise Account Executive (San Francisco)

Senior Product Manager

PagerDuty

Going downhill fast - Anonymous employee PagerDuty Employee Review

Explore other reviews about PagerDuty

Jobs at PagerDuty

PagerDuty reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

PagerDuty reviews FAQs

Jobs at PagerDuty