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      PagerDuty

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      PagerDuty reviews

      Great Place to Work! - Employer Branding Program Manager PagerDuty Employee Review

      5.0
      Jan 5, 2024
      Employer branding program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent opportunities for upward mobility. In my role and with my direct manager, there was ample opportunity to discuss growth. I moved fairly quickly into a new role at PagerDuty after my skills were identified by a manager as an appropriate fit and I was encouraged to pursue the new role. This is real, organic mobility... a tuned in leader who recognizes opportunities in their internal employees. - There is a concerted effort to develop a work experience that addresses employee requests rather than a program the simply fits company's budget. This means that benefits and time off are generous and people-focused with a mindset of continual improvement. - My direct manager is exceptional. Her ability to balance the needs of the company with the needs of her employees made that feel like a synchronous, organic relationship. - The people are next level. These are a group of passionate, intelligent, innovative people who value the work they do. This is evident in the success the company has experienced and the durability it demonstrates. - Prospects. PagerDuty continues to grow and evolve in a way that instills confidence in the long term prospects of the organization, and stability in this volatile industry is so valuable.

      Cons

      - Growth comes with change and challenge. This is not necessarily a con, but new employees should be prepared for this. Change and challenge is what keeps us innovative and that it what make us relevant and durable!

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      PagerDuty Response
      2y
      We're grateful for the time you invested in leaving your review - we are committed to fostering a culture that encourages collaboration, growth, and a sense of belonging. incredibly rewarding to see those efforts reflected in your feedback. An innovative work environment emphasizes the importance of continuous improvement, driving us to seek better ways of doing things and achieving even higher standards of performance. Once again, thank you for taking the time to share your positive thoughts. We're thrilled to have you as part of PagerDuty and your feedback serves as a great source of motivation for all of us.

      Explore other reviews about PagerDuty

      5.0
      May 14, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

      Cons

      Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

      1.0
      Jul 9, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      they have existing customers, most are churning

      Cons

      Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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