Great place to work with plenty of opportunity - Finance Manager PagerDuty Employee Review

5.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of improvement opportunities because PD is in a stage where they have the resources, but still have not matured into a sophisticated organization yet. Lots of low hanging fruit to be made in improvements in systems & processes. Overall the culture and people are great to work with. They truly encourage you to "bring yourself" to work and everybody seems to be open-minded.

Cons

Some teams are too operationally focused and on the daily grind. Unfortunately this means it can be hard to work with certain teams because they cannot find time to invest in improving processes & systems for the long term.

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PagerDuty Response
2y
We appreciate your feedback and insights. We strive to create an open culture at PagerDuty and value feedback so that we can become an even better company. We encourage you to share your thoughts and suggestions, with your manager on how to improve our systems and processes.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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