Great Place to work - Software Engineering Manager PagerDuty Employee Review

5.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

- Positive culture - Career progression path well defined - Benefits - Well-structured feedback process - Great hiring process - Above market Paid time off - Engagement in social volunteering activities to help the local community

Cons

Although the career path is well-structured, it becomes increasingly difficult to get promoted beyond the senior level, particularly to staff or principal.

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PagerDuty Response
2y
Thank you for taking the time to share your thoughts - your insights are valuable. We are glad to hear you're enjoying our culture, hiring process, the opportunities to volunteer, and appreciate our time off and benefits policies. Our leadership team and managers are dedicated to providing the necessary support for all employees to thrive in their roles and careers at PagerDuty. Your input is valuable as we continuously strive to improve and create a positive environment for everyone. Thank you for your contribution to making PagerDuty a great place to work!

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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