Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PagerDuty?

65% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hire great people" ((in 54 reviews)); "Good For All The Benefits" ((in 38 reviews)); "SE team is great too" ((in 25 reviews)); "Pay was competitive" ((in 21 reviews)); "Everyone is driven to succeed" ((in 20 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 20 reviews)); "Layoffs in January 2023, which felt unnecessary and also short" ((in 10 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "Horrible upper management." ((in 3 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

PagerDuty reviews

Ship that's starting to sink - Anonymous employee PagerDuty Employee Review

2.0

Apr 23, 2024

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice, hardworking people who are generally respectful and engaged, base salary is competitive, PTO is expected and encouraged.

Cons

No bonus below senior manager title, poor 401(k) matching, RSU refresh program is essentially meaningless given what the stock price has been and continues to be. Complicated, poorly communicated processes that are siloed no matter the many efforts to break down virtual barriers - writing is on the wall for an eventual mandated return to office. Leaders seems clueless on how to actually execute on strategy and would rather talk in circles without having any key insights trickle down to the organization. Key members of senior leadership team lack experience, which has made cross-functional partnership challenging and ineffective. Continued poor sales performance has put a lot of stress on the organization.

PagerDuty Response

2y

Thank you for your review. We're happy to hear that you enjoy the people at PagerDuty, compensation and PTO. PagerDuty continuously evaluates our compensation structure to remain competitive in the market. We are committed to continuously improving our processes and communication channels. Creating seamless, collaborative processes is a top priority for us, and we understand the frustration that can arise from siloed systems. We encourage you to provide specific feedback to management with regards to which processes need to be improved so we can all work together to improve the experience. Ensuring that our leadership team is equipped to drive execution of our strategy, navigate challenges and support our employees is a priority for us and have made investments in our Go to Market Organization internally to continue to improve how our current Sales Organization engage with customers strategically, and to drive consistent standards internally.

Explore other reviews about PagerDuty

5.0

May 14, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0

Jul 9, 2026

Sales

Recommend

CEO approval

Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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Jobs at PagerDuty

Senior Product Manager

Senior Product Manager

Enterprise Account Executive (San Francisco)

PagerDuty

Ship that's starting to sink - Anonymous employee PagerDuty Employee Review

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