Good with lots of growing pains - Account Manager PagerDuty Employee Review

4.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing (not talking about leadership) but everyone is nice, willing to help and wants to be successful SE team is great too

Cons

Lots of growing pains when it comes to leadership and processes

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PagerDuty Response
2y
Thank you for sharing your feedback with us. It's great to hear that you had positive experiences with your colleagues. We truly value a supportive and collaborative environment. Ensuring that our leadership team is equipped to navigate challenges and support our employees is a priority for us. Your insights are invaluable as we strive to create an even better workplace for our team.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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