Dead company - Sales Manager PagerDuty Employee Review

2.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are OK, lot of perks. Still somehow market leaders, they still have cash apparently.

Cons

Unmotivated sales forces, can‘t make any money on commission. Quota very inflated at IC level, no idea on how to treat employees, extremely incompetent management, old school leaders adding toxicity, struggling to attract top talent in sales. Product is struggling to evolve. It feels you are almost forced to do charity engagement events, who gives a f*** honestly. Return to the office policy is comical

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PagerDuty Response
2y
Thank you for your feedback. We strive to provide competitive compensation and benefits, and we're continually reviewing and improving this to better meet the needs of our employees. We share our commission plans annually, with the intention of remaining competitive, aligning with our industry peers, and consistently using employee feedback to adjust where needed and/or possible. Giving back to the community is a core tenet at PagerDuty, and we encourage and enable Dutonians to give back by offering paid volunteer time off as a benefit. However, it is not mandatory. We are committed to receiving open and honest feedback, and we would like to understand your concerns further, including any concerns regarding toxic behaviors. We encourage you to share more details directly with us by submitting a report to our third-party administrator at pagerduty.ethicspoint.com.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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