Good Company, not Great - Account Executive PagerDuty Employee Review

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are great, cant complain about that.

Cons

PagerDuty has the most difficult internal processes, zero alignment.

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PagerDuty Response
1y
Thank you for sharing your feedback. We're glad to hear that you value the people at PagerDuty—it’s something we’re incredibly proud of. Thank you for your feedback regarding our internal processes and alignment. As we grow, improving how we collaborate and streamline operations is a top priority. Your feedback helps us identify areas where we can do better, and we’re committed to making meaningful improvements. Thank you for being a part of the team and contributing to our journey forward.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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