Great place to work - Solution Consultant PagerDuty Employee Review

5.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

good benefits, management and work-life balance

Cons

Processes and working structure change yearly

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PagerDuty Response
1y
Thank you for sharing your feedback! It’s great to hear that you value our benefits, management, and focus on work-life balance. These are key priorities for us, and it’s great to know they’ve made a positive impact on your experience. Thank you for your feedback regarding changes to processes and working structures. We’re focusing on documenting processes more thoroughly and making this a key expectation for our teams. This will help provide greater clarity and consistency for everyone. Additionally, our working structure evolves to align with the needs of the business. We value your feedback and encourage open communication. If you have specific suggestions or concerns, please consider reaching out to your manager or your HR Business Partner. We are committed to supporting our employees during times of change. Thank you again for your insights and contributions!

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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