Apply here if you want to go through layoffs or a re-org every year! - Software Engineer PagerDuty Employee Review

1.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

I'm genuinely struggling to think of any. I used to be one of PagerDuty's biggest fans and used to be so proud to work here. We *used* to have a great culture, work-life balance, and great benefits. I am grateful we still have an actual PTO balance and not "unlimited" PTO which is not a real benefit. Also grateful that PagerDuty has not announced a Return to Office mandate.

Cons

Any benefit at PagerDuty that made me want to work here, that made the company competitive, is now gone.

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PagerDuty Response
1y
Thank you for taking the time to share your feedback. We appreciate your dedication and the years you’ve invested in PagerDuty. We understand that changes can be challenging, and we are committed to fostering a positive and supportive work environment. Your concerns regarding communication and empathy are important to us, and we will take them into consideration as we continue to enhance our internal practices when communicating organizational or departmental changes. We remain dedicated to continually revisiting our benefits offerings and company policies to ensure we remain competitive and we can support our team’s well-being. We value your input and encourage open dialogue as we strive to continuously improve. If you are willing, we invite you to share your thoughts directly with your manager or HR business partner.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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