Research your odds of success well...extremely well. - Sales PagerDuty Employee Review

1.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues Product is well liked by customers Fun and impactful problems to solve for customers Great CSM org

Cons

Less than 10% of sales people hit quota Sales is managed by fear and misguided dogma. Make sure you are comfortable with the 1st, 2nd, and 3d line sales leadership. Back channel each and everyone during the interview process. There are some terrible leaders, esp. in the West, who might make a good impression in the interview but have no place in leadership. Request interviews with people of your choosing to get the "behind the scenes". Quota and white space are mismatched Extremely high staff turnover

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

See reviews by: Helpful|Rating|Date|All