Candidates, do your due diligence - Anonymous employee PagerDuty Employee Review

2.0
Feb 19, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Hibernation duty in December - Talented colleagues - Small stipend for new hires to purchase equipment - Strong support for volunteer work and matching donations

Cons

- Incompetent leadership - Unrealistic expectations - No opportunity for advancement - Annual layoffs

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PagerDuty Response
1y
Thank you for sharing your feedback and for the time you spent with us. We’re glad to hear that you valued our Hibernation duty in December, enjoyed working alongside your talented colleagues, and appreciated the support provided to new hires in purchasing essential office equipment. We are continuously strengthening leadership at every level by refining our management practices through our modern leadership competency model and enhancing career development initiatives through rolling out a learning platform and professional stipend benefits.Your honest feedback is invaluable as we strive to bring positive change. Thank you again for your contribution, and we wish you the very best in your future endeavors.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

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