Big company - Anonymous employee PagerDuty Employee Review

4.0
Feb 25, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love how many employee resource groups there are, few wellness days a year where company shuts down, above average pay, great team mates, career progression opportunities

Cons

Not very flexible with working hours especially due to timezone differences, very hustle culture, how good a team is varies by department, doesn't seem to be consistent across the company.

avatar
PagerDuty Response
1y
Thank you for taking the time to share your detailed feedback. We’re glad you enjoy our global employee resource groups, Dutonian wellness days, competitive pay, and career progression opportunities, as well as the collaborative spirit of our Dutonians - truly aligns to our value of #RunTogether! Thank you for your feedback regarding flexibility and consistency across departments. We have recently implemented Monday.com as a centralized platform to track departmental goals and provide greater transparency around key metrics. We have rolled out a Getting Work Done playbook that offers guidelines for engaging with colleagues across time zones. We strive to provide employees with the tools necessary to maintain work/life integration and encourage you to discuss this feedback with your direct manager and/or HRBP if needed. Your insights are invaluable as we strive to continuously improve, and we welcome any further suggestions you might have.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

See reviews by: Helpful|Rating|Date|All