Work here if you want to experience rounds of layoffs every year - Account Executive PagerDuty Employee Review

1.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid/remote friendly culture Good people left but they either get laid off or pushed out by management’s decisions

Cons

Layoffs every year Used to famously have a no (word for rude people staring with A) policy that one of the founders publicly mentioned in an interview, sadly this founder (who’s great!) retired from the day to day and now there’s very rude executives that work their teams to the bone while being disrespectful, entitled and rude. The CEO has proven that she’s not fit for the job, starting with the MLK PR fiasco and tanking stock price every quarter yet she continues to earn more and more while the people that are worked to their bones get bonuses cut or get laid off while the people that stay are expected to perform 3 jobs for the salary of one.

avatar
PagerDuty Response
1y
Thank you for taking the time to share your feedback. We’re glad you value our hybrid/remote-friendly culture, and we appreciate your recognition of the great people on our teams. We understand that organizational changes can be difficult, and we take concerns about leadership and workplace culture seriously. We invite you to share any specific concerns with your manager, any People Manager, or your HRBP, so that we may continue to improve as a company. Thank you again for your honesty and commitment.

Explore other reviews about PagerDuty

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a wonderful company when I joined back in 2017. Truly the best place I've ever worked for in my 10+ years in sales. People were helpful, intelligent, humble (including almost all execs), and driven. Benefits were fantastic as well, and pay was just under industry average but lots of room to make a lot more than OTE due to uncapped commissions. Execs were willing to join customer meetings even with smaller accounts, thinking strategically, not transactionally. I enjoyed my 4 years there, and while this review is extremely overdue, it was my experience and I'd go back there in a heartbeat if I were still doing sales.

Cons

Some things have changed since I left, but there are still many people remaining at the company for over 5-8 years and tell me things are still better than some other tech companies their spouses or friends work. PD tightened up spend to get to profitability, which resulted in some layoffs over the last couple years as well. Now with the departure of Jenn Tejada and new CEO coming onboard, it's going to be interesting to see where he'll take the company moving forward.

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

they have existing customers, most are churning

Cons

Leadership is incompetent and micro manages. Full of middle management that doesn't help move the needle just tries to cover up their poor performance by blaming others. Poor culture, no one seems to enjoy working there and most are on their way out whether by choice or constant layoffs

See reviews by: Helpful|Rating|Date|All