Catering coordinator - Catering Coordinator Panera Bread Employee Review

2.0
Dec 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Good people. Discounts. Understanding management. Lots of money and effort put into marketing Prime & busy locations Thorough stock at all times

Cons

Not fully paid mileage which is ridiculous. It ended up costing me money to do deliveries. Also, no push/pull cart therefore causing a delivery to possible take up to 25 minutes if it was large and an elevator was involved. Very inconvenient. Inconsistent support from upper management. Food is NOT fresh....... very Americanized company in terms of standards. When our minimum wage in Canada would raise Covelli had no problem telling people he wouldn't give it unless deserved. Training program is ridiculous and so unorganized?! They bring in teams from the states (who are amazing people by the way) but there's enough of these people there for one on one training and they do more standing around than anything. Not much guidance provided. Minimal pay for the what was expected. Do NOT work here if your individuality is important to you. They practically train you to be a zombie and all look the same... no visible tattoos/jewelry and everyone seems as if they are reading out of a textbook. I worked in multiple locations and experienced multiple managers; 3/4 of them were horribly disoriented and never engaged with their staff. HUGE turnover rate for all employee positions.

Explore other reviews about Panera Bread

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, just getting free food

Cons

Actually your discount to free food hits your p&l

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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