it was about average as far as getting underpaid to be asked to go above and beyond all the time. but other than that ok - Food Line Panera Bread Employee Review

2.0
Mar 14, 2013
Recommend
CEO approval
Business Outlook

Pros

i found it to be really good as far as everyone working together as more of a team, and every section available for employment has there own assigned duties and stuff, so u know what will be expected of you and what u will be held accountable for, not so much of a loose system.

Cons

no benefits, as well as constantly failing to follow through with their raise policies. not very much opportunity along the lines of moving up in the company.

Explore other reviews about Panera Bread

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is great here! The food, the people, the atmosphere. It’s a wholesome company.

Cons

Have only had good experiences here.

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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