loved my coworkers and atmosphere. Managers were strict - Cashier/Barista Panera Bread Employee Review

4.0
Jun 22, 2013
Recommend
CEO approval
Business Outlook

Pros

the discount was amazing! 65% off anything under $10. Coworkers all got along, all friendly and funny people. Made a lot of friends. I loved what Panera stood for. I loved giving away the left over pastries to soup kitchens! Most restaurants do not do this. The food is amazing! Gave me a great experience with dealing with people, good first job!

Cons

lunch rush was always terrible. customers who were rude or complained about their orders. long hours as a cashier or line person. I worked 11-7 a lot. people called out a lot and managers expected workers who worked all day to pick up their closing shift. surveys. The managers took surveys very seriously, sometimes too seriously. Managers did not understand employees had a life outside of Panera and always expected us to work. Rarely got out of work on time and sometimes went all day without breaks. closing dining room or dish.

Explore other reviews about Panera Bread

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, just getting free food

Cons

Actually your discount to free food hits your p&l

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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