Pros
They donate the unsold baked goods to shelters at the close of business. The products used to make the food are high quality.
Cons
The upper management of the Covelli Franchises are ruthless and inhumane to their managers and each other. As a manager I was paid for 40hrs a week but never worked fewer then 60, with no additional pay or reward. They were experts at making big promises only to never fulfill them. The crucial point is how unprofessionally they treat their managers, I was cursed at, called on my personal cell phone at all hours of the day and night, expected to make runs to other stores on my own time using my own car and gas without even a tiny glimmer of appreciation. The turnover rate for managers was extremely high, I lasted two years, far longer then most. It wasn't unusual to see a manager break down and walk off the job. Character assassination at it's worst. Finally, the actual food knowledge of the upper management was laughable. A superior of mine was in the location I managed for a quality check, I explained to her the the steam table was running too hot and breaking the soups. She had no idea what I meant.... this was my boss. Ugh.