The hours are poorly planned but my coworkers are great. - Associate Panera Bread Employee Review

3.0
Feb 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The employees at Panera are more friendly and open-minded than many other chain restaurants, but then again I work next to a college that most of the employees attend. The food is more healthful and I can recommend it over McDonald's. It's the lesser of two evils. I have coworkers from Brazil and Puerto Rico and we talk to each other in Spanish and Portuguese, so I am learning real skills not related to food service. I don't hear a lot of Spanish in Starbucks. They have a good food discount-65% on shift, 40% off shift. I can get a green smoothie for two bucks on shift when I can't stop and eat. That being said, vegans and vegetarians really don't want to eat the food-the vegetables touch meat often. Omnivores are happier there.

Cons

The dish washing is disgusting. I am vegan and wouldn't eat off the plates here if there was anything I -could- eat; their is no separation of foods. I HAVE NEVER SEEN ANYONE WASH THEIR HANDS. I am not exaggerating. Not a single time. Only myself and one guy in pre-med. Disposable gloves are worn for sandwich/salad assembly but not changed between stations nor when making vegetarian items. I had to stop my trainers multiple times to wash our hands during training. They looked at me like I was crazy when I asked them to wash their hands before they went back to making drinks after handling dirty dishes. I am surprised so few people have gotten sick. The hours are insane-I don't mean fifty hours a week, but irregular and often scheduled in a way that adversely effects health. My first month I was usually scheduled a few close shifts then a few open shifts, often five then nine hours so I didn't get breaks. I was expected at six when I was there at 10:30 the night before and had to travel an hour and a half to and from home-yes, the managers know how far I live! They drive five minutes to work so they don't care. I take public transit and had to adjust my availability, which the managers chewed me out for-then the first thing they did was schedule me for the only half day I originally can't work! The pay is not enough for the level of personal maturity and hours Panera expects from associates-full-time is 270-350 a week! If I didn't live in a dumpy apartment I would starve to death. It's a wage that can only work if you have other income like mooching from parents (college student strategy) or social security (older worker strategy).

Explore other reviews about Panera Bread

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Free food, just getting free food

Cons

Actually your discount to free food hits your p&l

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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