Pros
My coworkers are awesome and and the job is fun when doing production, service, or BOH shifts. The discount is more than half of the price for food. Collective tips are added to non-management employee's paychecks and it can add up when customers are feeling generous after receiving good service.
Cons
I advise prospective employees to ask for a decent starting rate and get to know your managers under pressure before deciding to stay after 60 days. The pay is too low for the amount of work expected. As a manager, even I feel underpaid. And I feel bad for my associates who work hard to make the store look and feel good for our customers when they make only a little above minimum wage. It's crazy how a company that is so prideful about customer warmth and a positive work environment seems to take advantage of all of its employees.