Pros
An open environment which allows anyone and accepts everyone except for those who are un-accepting, A great 60% discount on meals for each shift you work. Personally, A great General Manager and great co-workers.
Cons
A strict order of how things are done with limited freedom to be creative. A very stressful environment with a lot of weight dumped onto your shoulders (but this may be the case for any food service job). Impossible goals to meet set by upper management who you never meet and who do not do the tasks they set goals for (understandable considering it's a chain restaurant, but annoying because all stores are NOT the same and require different ways to be operated.) Constantly recycling through employees and working with people who are nice but new to the job and work at a "starting level" pace.