Very poor management skills and failure to create a balance between healthy and safe work place - Food Service Worker Panera Bread Employee Review

1.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Probably just a food discount on the shift but it’s ridiculous because full time employees work longer hours than they managers and they do have free meal

Cons

Absolutely not fair pay system. There are different positions which ones are very easy and others are very hard and those are payed exact same. People are overworked and underpaid who are in the harder positions with more responsibilities and better skills. No reward system no beneof shieing excellence. Management is terrible and lack of ability to manage people only abuse of power and personal vendetta especially between women managers. Management has no tolerance model for employees how to do they job and sleays try to be better than yesterday. Opposite the best employees after a longer time being rewarded with more eork snd higher expectations just losing motivation to be better. It’s just very low standards of training and experience of being in charge of group of people. Usually can maintain only on higher levels of THC at work which is absolute disgrace to be honest.

Explore other reviews about Panera Bread

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good customers, pay, and opps

Cons

None at this time yo

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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