The good and the bad - Software Engineer PaperCut Software Employee Review

2.0
May 31, 2019
Recommend
CEO approval
Business Outlook

Pros

PaperCut has a number of benefits including flexible hours, share the success program, friendly and passionate people (most anyway), and a great product

Cons

Very poor internal communication, particularly recently, and expectations are often unclear. This has caused a lot of unnecessary stress on many people. Change is inevitable, but change management makes or breaks a company. Expectations on some are too high and others too low.

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PaperCut Software Response
7y
Thank you for the feedback. Sometimes we can think we are communicating right but obviously we still have loads of room for improvement. Being a young company, we will take these comments to heart and put more focus on change management, especially communication. Please reach out to me or anybody else who you trust and share your ideas to help us improve. We have begun to discuss moving to self-forming teams and we want to empower everyone to bring their capabilities into PaperCut. At the same time, as we are implementing this we have to consider people’s career aspirations and the impact these changes might have on their experience at PaperCut. So please speak to me, the LT, P&C or the OR, we would love your input.

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CEO approval
Business Outlook

Pros

Culture, quality products and great teams

Cons

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1.0
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Recommend
CEO approval
Business Outlook

Pros

Bonus scheme You get paid if you work.

Cons

The leadership at this company is the worst I’ve seen in my entire career. The CEO clearly plays favorites these people get all the attention and praise. This year, one of the rudest and most inappropriate employees was actually rewarded for being “direct” during an all hands meeting. There are problems everywhere, and constant layoffs just to hit targets. The People team is honestly the worst I’ve ever dealt with and take forever to resolve anything.

8
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