Company filled with egoistic and self centred people - Business Analyst PaperCut Software Employee Review

Thank you for providing us with your feedback. Firstly, thank you for being a part of PaperCut for over a year, I’m grateful for your contribution to our business. I’m glad to hear you enjoyed our work culture and work-life balance, they are both incredibly important to me and are two key aspects of our workplace we pride ourselves on. I am however saddened to read of the negative aspects of your experience that you have highlighted. Our intention at PaperCut is to create an environment where people can learn and grow and, importantly, build great products. I whole-heartedly apologise that your experience at PaperCut didn’t live up to those intentions. Our long term employees do often play quite significant roles in the business and I’m proud to have watched many of them grow into their current roles. However, I understand that sometimes that means they may not have experienced or had to manage certain challenges before, which can result in misunderstandings - I know even I am not immune to that. Equally, I’m excited by our newcomers who offer fresh perspectives and add their fantastic experience to ours. We all have an opportunity to learn from one another. We’re actively working on improving our decision-making framework to ensure we have more diverse perspectives in the room when key decisions are being made for the business and our people. We hope that this will provide a platform for newer employees to share those perspectives and experiences with us, as I certainly value the insights that fresh eyes can bring. Our People Experience team works very closely with me to ensure that we offer constructive feedback and support to anyone who needs it, even in times where the person themselves may not want to hear it. Whilst we do our best to provide a great experience, sometimes for various reasons things don’t work out that way. I’ve always seen these moments as opportunities to listen and learn, and I know our People Experience team will also be taking your experience on board with the aim to improve things for anyone who feels similarly moving forward. If you would like to reach out to me directly and discuss further, please do so. - Chris