Great balanced place to work - Anonymous employee Paperless Post Employee Review

5.0
Jun 14, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Balances both design and tech, which creates an interesting and diverse culture - Balances growing at the right pace while doing what is right for the customer - Balances work/life and work/fun better than other startups - Smart, passionate, talented coworkers, both in terms of tech/prod/eng and design/brand - Young management team but open to feedback and shifting as company grows - Offers good perks for employees including funding continuing education and conferences, supporting project days, summer Fridays, hackathons called Stampy Days, 401k matching, etc.

Cons

- Founders still heavily involved which can be challenging in terms of transferring ownership - Still working through career pathing and addressing professional development needs - Nice culture but could use a revisiting of core values and clarity for new hires

Explore other reviews about Paperless Post

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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