Great company with an actual business model - Anonymous employee Paperless Post Employee Review

5.0
Jan 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- people pay real money for the product - there is a direct relationship between what you work on every day and the company's bottom line rather than the latter being driven by ads or selling data. One of very few tech companies in NYC I respect for that reason. - the culture is a far cry from the typical tech bro brand of toxic masculinity. - good team with truly exceptional designers and product-focused engineers - tech team follows "best tool for the job" and there's very little premature scaling or needlessly complex architectures - founders are passionate but willing to weigh evidence and change their minds - good compensation, benefits. HR team actually focuses on culture and people, not simply recruiting + aspirational lip service.

Cons

- some growing pains like most startups of its size (but not at all corporate or inflexible). - some people who are part of the original guard didn't grow with the company and left - managers need more experience and to be held more accountable

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5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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