Growing pains wearing thin - Anonymous employee Paperless Post Employee Review

2.0
Jan 25, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The non-technical teams are great, and they make a beautiful product you can be proud to work with. There are always at least a few people in each realm of the company who are truly creative and motivated, and happy to share and mentor. You can find a niche in other places if you're assertive and sociable enough.

Cons

The 'culture' has become one of conformity and validation, and 'not fitting in' seems to be a valid reason to let people go, which makes people nervous and much less likely to contribute differing viewpoints. The CTO and other leadership constantly pressure employees to prove their worth to the company, which seems to be their go-to motivational tactic. Forums and meetings occur frequently to discuss forums and meetings, which lead to more confusing and flaky guidelines. More growing pains that have been going on too long. Product managers are mostly project managers, and product leadership shows no concern for the rapidly failing morale around them. One of the product directors can be found regularly disrupting people's work and wasting people's time to talk to them about himself.

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5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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