smart and thoughtful coworkers, great place to learn and grow, compassionate, dedicated founders with a strong vision - Anonymous employee Paperless Post Employee Review

5.0
Jul 27, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

almost everyone here really wants to be here. they are excited about what they are doing/contributing, they want to do the best job they can and they care about the people around them.

Cons

there could more upfront effort by management to help integrate new hires with the rest of the team. they generally find their place eventually because in general the team is really welcoming but addition of new people could be more structured than just an introduction email

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5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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