Pros
The most amazing office culture I've ever had the pleasure of being part of. HR does a great job of maintaining clear communication channels. The leadership team is involved and try to be as forthcoming as possible. Work/life balance! I was on a team that worked directly with the customer and I never felt pressured to always "rise to the call of duty" when things got crazy. Instead, I did it because I wanted to contribute. PTO and work from home is flexible. We had the option to work from home whenever we wanted really, there was never an issue with it. Snacks, company sponsored outings, and the usual start up perks! Career development - this can vary per team and manager, but my manager and the company made is clear they wanted to develop their employees and build their skills so they stay for the long run. PP invests in their employees, which is wonderful.
Cons
Lack of accountability. When things would break, or dev would ship code that wasn't 100% up to snuff, it would directly affect PP's revenue and there were no repercussions for the dev team. Because of the size of the company, getting to know individuals outside of your team can be difficult. Integrating yourself can be challenging at first. May 2017 was a difficult month because PP restructured their business model to eliminate one of their products (PAPER products). This left 22 individuals without a job suddenly, and many teams had shifted responsibilities. I feel like this decision was a direct reflection of the management teams inefficiencies. Being in the position to restructure a profitable business model felt like the wrong move. It seriously cut morale, and hurt the company more than did good.