Fun place to grow building products millions use and love - Anonymous employee Paperless Post Employee Review

5.0
Dec 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paperless Post has the best of both worlds: freedom to be agile and pick latest technologies without setbacks, and stability of 10 year old mature business. Paperless is a startup but with over 10 years it has all the logistics figured out, and has millions of customers who love our products. Its just like working for any of the really big boys, all the benefits etc, and none of the bureaucracy. The beauty of it is that it has its startup culture, high energy, with everybody making real impact and treating each other like family.

Cons

Company is growing, and at times we only become aware of new initiatives when other departments do a new release and announce it. Would love to have more exposure of all the new developments in the making.

Explore other reviews about Paperless Post

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership at paperless post is kind

Cons

Not great pay but it’s a low demand job

2.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You do get exposure to different problems fast.

Cons

The training barely helps, then you get judged hard when you struggle. When layoffs happened, it felt rushed and careless, like people were just numbers. Managers tend to talk down to you and pass blame instead of fixing problems. Upper management stays out of sight and only shows up to shut things down. Teams don't really work together, everyone stays in their own bubble and ignores the bigger picture. Bullying is brushed off like it is no big deal, even when it happens right in front of everyone. Growth is a mystery because no one explains roles, levels, or what comes next. HR is basically useless. If you complain about anything, you get shrugged at or told it's not their problem. People who cause issues are allowed to stick around, which drags everyone else down. Morale is so low, it's hard to care about doing good work when the environment is constantly draining. Communication is a complete nightmare. Decisions are made randomly, then dumped on your team with no context. You're expected to figure it out yourself while managers stay in their offices and act surprised when things go wrong. It feels like chaos is the only plan.

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