Quantity not Quality - Grievance and Appeals Specialist Parallon Employee Review

3.0
Jul 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Taught me a lot about the back of the office side of business.

Cons

The company worries more about the quantity of work rather than quality. They don’t care about the people, No matter the circumstances if you did not do the quantity of work you were out the door. The amount of work that is required is unreasonable and they would rather for you to work the accounts incorrectly so as to hit that quota then fix it later. When later comes then they would blame you for not doing the job correctly and then take away the small and insignificant bonus they would give every three months. The most you would get is 300.00 but if company didn’t hit goal they would deduct about 100.00, If the department didn’t make goal that’s another 60.00 . The only amount you could control was about 100.00 to 125.00 . Once you get that and it’s taxed at 25% you end up with about 60.00 to 75.00. Sad part company nor dept would hit their goals on a consistent bases.

Explore other reviews about Parallon

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Staff are knowledgeable and kind.

Cons

There are no Cons. If you enjoy researching and investigating you will love this position.

2.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus. Hours are daytime with weekends off.

Cons

Terrible Manager. Makes you feel unwelcome and co workers are afraid to ask questions or stand up for themselves. Micromanaging is a huge priority to management. The pay is low and no chance of raises or bonus of any sort. You better be a fast learner as it's a one and done. If you don't understand they make you feel bad about asking questions or needing more help. New sites being added but no new hires. We just are told work harder/ faster and the expectations are You WILL get it done. High stress and constant SOP changes. An updated manual would be great. Written instructions for your position. Step by step. Not much room for advancement, only parallel positions.

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