Nice enough people, they just don't pay well - Collections Specialist Parallon Employee Review

3.0
Jul 25, 2010
Recommend
CEO approval
Business Outlook

Pros

A relaxed environment. The CEO is very social, and is always walking to the floor speaking with people. They also are fair with vacation and personal time.

Cons

The pay is very low. in 2009, the hourly rate was $11.00. ALso, the have bonuses each month to reward the top collectors. If you do bonus, say 300 dollars, they put that bonus on your normal check. They then take medical, dental, life ins, as well as tax it. so after that, you may see an added $150.

Explore other reviews about Parallon

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Staff are knowledgeable and kind.

Cons

There are no Cons. If you enjoy researching and investigating you will love this position.

2.0
Mar 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home is a plus. Hours are daytime with weekends off.

Cons

Terrible Manager. Makes you feel unwelcome and co workers are afraid to ask questions or stand up for themselves. Micromanaging is a huge priority to management. The pay is low and no chance of raises or bonus of any sort. You better be a fast learner as it's a one and done. If you don't understand they make you feel bad about asking questions or needing more help. New sites being added but no new hires. We just are told work harder/ faster and the expectations are You WILL get it done. High stress and constant SOP changes. An updated manual would be great. Written instructions for your position. Step by step. Not much room for advancement, only parallel positions.

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