customer service professional - Customer Service Representative Parallon Employee Review

3.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

The paid time off policy is great! Depending on your tenure you can accrue from 7 to 9 hours a pay period.

Cons

All too often, the kind of experience you have there is based on your manager. They can be either really great or really nasty. The benefits are horrible. We are now with the benefit package we were told to avoid all these years as the only option. The bonus plan leaves much to be desired and tends to reward those who like to cheat the system.

Explore other reviews about Parallon

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Staff are knowledgeable and kind.

Cons

There are no Cons. If you enjoy researching and investigating you will love this position.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

* Work from Home * Management seems to really care * Career mobility within the company * Company is technology agnostic -- if you have interest in a technology, there is a team using it.

Cons

* Large, large company -- sometimes it's a struggle to figure out which team is responsible for a widget. * OMG - beuacratic at times * 401K/PTO/Holidays are slightly below average * Not a bad company -- not a great company

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