Call Centers aren't for everyone - Anonymous employee Parallon Employee Review

1.0
Jun 28, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice 10% of salary bonus for management depending on how your teams performance is throughout the year with is nice.

Cons

The work environment is one of the tougher ones to work in due to surveys drive the perception. People tip toe around others due to surveys and management is forced to put up with things that other businesses would not tolerate. Be careful who you trust and work for. If you are educated formally, this may not be for you! The mundane day to day things you have to do is not worth it. This is solely a transitioning place. Somewhere you go to get experience but keep it moving, it's a black hole. The happiness in this place doesn't last that long, a year tops.

Explore other reviews about Parallon

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Staff are knowledgeable and kind.

Cons

There are no Cons. If you enjoy researching and investigating you will love this position.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

* Work from Home * Management seems to really care * Career mobility within the company * Company is technology agnostic -- if you have interest in a technology, there is a team using it.

Cons

* Large, large company -- sometimes it's a struggle to figure out which team is responsible for a widget. * OMG - beuacratic at times * 401K/PTO/Holidays are slightly below average * Not a bad company -- not a great company

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