Listen to your staff - Appointment Setter Parexel Employee Review

2.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Easy job, not too stressful of an environment.

Cons

Upper management does not listen to staff and insists on doing the same thing over and over hoping for different results. Calling the same 20-50 people a day in hopes of scheduling someone for a study will not yield new patients.

Explore other reviews about Parexel

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Well trained managers that empower you, truly listen to you, and only do well if YOU do well/ they provide resources and definitely offer development opportunities to those who want them AND have demonstrated they can maintain their scoped, regular duties at a high level of quality while working on special development projects Also unlimited RTO in US

Cons

no bonuses and too much focus/emphasis on how many years with *Parexel*, as opposed to how many years total you have been in the industry (ex doing site management at another CRO or Sponsor group )

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work, great travel opportunity, ability to work with global teams.

Cons

Quality, setting realistic expectations for all workers, and workforce stability.

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