It’s ok - Customer Service Representative Park National Bank Employee Review

2.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home Decent pay

Cons

Lack of training Trainers who are under trained themselves Lack of compassion for employees Way too many systems some that are way out of date. I’ve worked in several call centers most places the customer comes in verified and you have an idea what they are calling for….. not here, you’ll spend 10 min just trying to get them verified and you have to go to like 5 different spots to get all the information.

Explore other reviews about Park National Bank

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Super entertaining environment and great people.

Cons

Sometimes gets monotonous. Kind of cliquey sometimes

1
4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits for someone with a family.

Cons

Would be beneficial to be able to make changes faster to stay competitive in a few areas.

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