Fantastic Company, Somewhat Iffy Technology - Associate Software Developer PartsSource Employee Review

4.0
Mar 5, 2021
Recommend
CEO approval
Business Outlook

Pros

From a corporate standpoint, the company is fantastic. As my first job out of college, I couldn’t have asked for a better environment. - The pay is great - Management and HR are very nice and focused on helping employees succeed - Management focuses on people over numbers. It’s okay if features don’t get shipped quite as fast as planned because employees are people, not machines - The company is willing to invest fiscally in employee retention. They budget for a wide array of things - department lunches, a company picnic, holidays gifts, training, flu shots, etc

Cons

The company is growing, but going through some growing pains, as most do. Most of my complaints amount to things that work well when the number of developers is small, but don’t scale well. To summarize my biggest complaints: - Ask the company how they run things, and they would say “agile”, but it is actually iterative waterfall with a daily meeting. - Ticket grooming can be hit or miss, and sometimes more time is spent triaging and implementing bug tickets QA sends back during regression testing than was spent actually implementing a feature. - There is nearly zero automated testing, and as a result sometimes major features break in deployed environments, and sometimes small to medium bugs are not caught for several weeks. - Requirements both large and small occasionally change after tickets have been assigned (or sometimes completed). - Developers are sometimes told to make a feature before the Jira ticket is created, leaving us to guess on the details. However, I am aware that some of these things are actively being worked on, so take this list with several grains of salt

Explore other reviews about PartsSource

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members are welcoming & invested in helping new hires get oriented, which makes onboarding significantly easier. Managers are genuinely focused on helping you succeed from the start. Boundaries are respected regarding travel expectations, roles & responsibilities- what you sign up for is what you get. The culture is notably strong & positive, with leadership actively seeking input & feedback from individual contributors before launching new initiatives. This makes people feel heard, valued, & recognized. The company maintains an inclusive, accepting approach to new team members, & there's a palpable sense of being in growth-mode, which creates energy & opportunity across the organization. Cross-functional collaboration is strong, and we continue to build on it as we scale.

Cons

Onboarding processes are being revamped, which reflects a strategic priority as the company has scaled faster than documentation & systems could keep pace. Additionally, PartsSource has historically operated with disparate systems across different functions & segements- a challenge we're actively addressing by unifying under a single integrated platform, which is both necessary & underway. As a fast-growing organization, there's an expectation to adapt quickly & juggle competing priorities as they emerge. This requires flexibility & comfort with ambiguity, which isn't for everyone, but is the reality of a high-velocity environment.

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent a long stretch on the Technology team here in the Hudson office, and PartsSource continues to grow, change, and evolve in a genuinely positive direction. What stands out most is leadership. They partner with and actually listen to the employee base, and they stay focused on strategic growth rather than short-term noise. The mission, "Ensuring Healthcare is Always On," isn't a poster on the wall. People here understand it and take pride in it, and that shared sense of purpose shapes the culture. Work-life balance is respected, the culture is collaborative and supportive, and there's real, continuous opportunity to learn and grow. It's been an exciting run, and I'm looking forward to what's ahead.

Cons

Growth is fast, both organic and through acquisitions, which brings occasional growing pains as the company integrates and figures things out. Part of the tradeoff for the momentum.

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