Constant Change, Trending upward - Director PartsSource Employee Review

4.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Working for PartsSource has been very fulfilling experience for me overall. Although it is not without fault, I would expect a few pitfalls from any company growing as fast as we have been over the years. The people are one of the major reasons that I have stayed as long as I have, along with the challenging nature of my various positions. Contrary to other comments on here; The various promotions I have received over the years have been based on job performance and qualifications, rather than who I knew. The opposing views displayed earlier seem to be rantings of disgruntled former-employees looking to blame others for their short comings. Overall, PartsSource has a non-stop, fast paced environment that I would recommend to anyone with a strong work ethic and drive.

Cons

I am taking some time to speak to what I personally believe are false comments about executives asking employees to write positive comments on here. I was never asked to do so, and have been in a relatively high ranking position for many years. Reading that others have stated they were asked to do so seems completely falsified as it is opposes our current CEO's stance on just about everything. I would understand how people like me would see all of the negative reviews, and feel inclined to speak up about the company they have worked so hard for. In regard to my view of the present cons among the company, I only have one under the new leadership; The hiring of non-professional employees. The sales floor often times has a High School feel with a "rumor/gossip mill" big enough to rival the worst of reality TV. While I have never been a direct target of this behavior, I know many people that have felt personally attacked by the actions of others within the company. Completely unprofessional and immature from a group of "adults".

Explore other reviews about PartsSource

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Team members are welcoming & invested in helping new hires get oriented, which makes onboarding significantly easier. Managers are genuinely focused on helping you succeed from the start. Boundaries are respected regarding travel expectations, roles & responsibilities- what you sign up for is what you get. The culture is notably strong & positive, with leadership actively seeking input & feedback from individual contributors before launching new initiatives. This makes people feel heard, valued, & recognized. The company maintains an inclusive, accepting approach to new team members, & there's a palpable sense of being in growth-mode, which creates energy & opportunity across the organization. Cross-functional collaboration is strong, and we continue to build on it as we scale.

Cons

Onboarding processes are being revamped, which reflects a strategic priority as the company has scaled faster than documentation & systems could keep pace. Additionally, PartsSource has historically operated with disparate systems across different functions & segements- a challenge we're actively addressing by unifying under a single integrated platform, which is both necessary & underway. As a fast-growing organization, there's an expectation to adapt quickly & juggle competing priorities as they emerge. This requires flexibility & comfort with ambiguity, which isn't for everyone, but is the reality of a high-velocity environment.

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent a long stretch on the Technology team here in the Hudson office, and PartsSource continues to grow, change, and evolve in a genuinely positive direction. What stands out most is leadership. They partner with and actually listen to the employee base, and they stay focused on strategic growth rather than short-term noise. The mission, "Ensuring Healthcare is Always On," isn't a poster on the wall. People here understand it and take pride in it, and that shared sense of purpose shapes the culture. Work-life balance is respected, the culture is collaborative and supportive, and there's real, continuous opportunity to learn and grow. It's been an exciting run, and I'm looking forward to what's ahead.

Cons

Growth is fast, both organic and through acquisitions, which brings occasional growing pains as the company integrates and figures things out. Part of the tradeoff for the momentum.

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