Good place to work, if you are friend/family of owner. - Anonymous employee PartsSource Employee Review

2.0
Jun 14, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In general, the people that work here are nice. Most of the teams try to make the workplace enjoyable by bringing in lunches. Company is moving in an interesting direction with regards to technology. Company growth despite poor economy/recession.

Cons

Senior management has no faith in middle management or other employees. No one but senior management is trusted to make a decision. No communication from management about anything, be it changes in the workplace, changes in the market, future vision of the company, etc. All information about the company and decisions being made are gathered from rumors and hearsay. Salary and benefits are sub-par. Company touts financial growth during recession as a huge accomplishment, then gives out smaller and smaller raises each year. Employee morale generally poor. HR put out a survey to some employees to investigate morale issues and what to do about it, but almost a year later, nothing has come of it. Friends and family of owner given special treatment, so everyone tries to get in good graces with owner, which means anyone will throw you under the bus to look good in front of him.

Explore other reviews about PartsSource

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've spent a long stretch on the Technology team here in the Hudson office, and PartsSource continues to grow, change, and evolve in a genuinely positive direction. What stands out most is leadership. They partner with and actually listen to the employee base, and they stay focused on strategic growth rather than short-term noise. The mission, "Ensuring Healthcare is Always On," isn't a poster on the wall. People here understand it and take pride in it, and that shared sense of purpose shapes the culture. Work-life balance is respected, the culture is collaborative and supportive, and there's real, continuous opportunity to learn and grow. It's been an exciting run, and I'm looking forward to what's ahead.

Cons

Growth is fast, both organic and through acquisitions, which brings occasional growing pains as the company integrates and figures things out. Part of the tradeoff for the momentum.

1.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a number of genuinely talented, smart people across functions, and I learned a lot from the colleagues around me.

Cons

Prospective applicants and those interested in acquiring the company may want to read the reviews here with a heavy dose of discernment and skepticism. A number of the recent positive reviews appear to have been at the encouragement of management and HR, and the timing seems connected to the company preparing for a sale, so they may not reflect the typical employee experience. Based on my own time here, I would not recommend the role to anyone who prioritizes their wellbeing, meaningful work, and work-life balance. The environment took a real toll on mine. The organization is top-heavy, and leadership's attention often seems directed at the wrong priorities. Leadership also protects the wrong people and has little insight into how stretched most teams are, often with few resources. Many talented people stay mainly because of the promise of a future equity or stock payout rather than the work itself, which points to a retention problem rooted in incentives rather than genuine engagement.

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