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Patelco Credit Union

Engaged Employer

Very happy working here! - Anonymous employee Patelco Credit Union Employee Review

5.0
Apr 19, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Patelco seems to genuinely care about their employees and that manifests in a number of ways such as fair pay, great benefits, bonuses, hybrid work schedules, employee discounts, onsite gym, etc. Patelco also deeply cares for its members and that is reinforced often and genuinely. It makes a difference to work for a company that cares about you and those it serves. Erin (CEO) is great and I trust her vision for Patelco and our members.

Cons

PTO hours are for both sick days and vacation. You better not catch Covid or you won’t be taking vacation that year. This feels cruel when requiring employees must work in the office but then not providing dedicated sick time. Working in the office is required for a lot of roles and the HQ office can be noisy due to an open floor plan and multiple call center type teams located next to other teams. It makes concentrating difficult if you’re lower than a VP (who get an office). Even if you are remote, you will often have meetings with others that have a ton of background noise. It’s made worse by coworkers that take a meeting without using a headset.

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Patelco Credit Union Response
1y
Thank you for sharing your review and experience as a member of the Patelco team. Our PTO plan allows flexibility to choose how our team uses their well-deserved time off and we provide options to take up to an additional 40 hours in advance, should the need arise. We offer hybrid work schedules to help our team balance their lives, while meeting business needs. Our HQ offices provide open floor plans that encourage a collaboration. If you are experiencing background noise, please ask your manager or leader for their support of our office ettiquette so that you can focus on the valued work you do.

Explore other reviews about Patelco Credit Union

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Upfront job structure and compensation schedule. Room for upward growth.

Cons

Smaller entity; new opportunities not always available

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Patelco Credit Union Response
3mo
Thank you for taking the time to share a review and for taking care of our members. We understand how important growth opportunities are and hope you were able to take advantage of the professional development resources while you were on our team. As we continually strive to help our team grow, we will keep your comments in mind.
3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their vision and mission are great and Patelco is really about helping members, however the work life balance is horrible.

Cons

Work–life balance is essentially nonexistent under the current PTO structure. The system is outdated and unrealistic. Staff are required to submit all time‑off requests at the end of the year, as if everyone can plan their personal lives twelve months in advance. Each region can be more than ten branches, yet only three employees are allowed to be off at any given time. If you need time off and those three slots are already filled, your request is automatically denied. Because branches are expected to cover one another for vacations, call‑outs, and general staffing gaps, PTO is restricted to protect coverage rather than support employees. This approach prioritizes administrative convenience over real people with real, unpredictable lives. It is built around coverage, not humanity, and work–life balance becomes collateral damage. Leadership repeatedly emphasizes that “business needs come first,” but for a company centered on helping people, you would expect a stronger commitment to supporting the well‑being of its own staff.

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