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Patelco Credit Union

Engaged Employer

How do they stay in business? - Vice President Patelco Credit Union Employee Review

1.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s better than no job. Health insurance is actually pretty good, but expensive for employees.

Cons

* Ethically challenged upper management: -Repeated unethical decisions have been made, including unfair decisions toward individual customers and bad decisions on managing their recent outage. -Management tends to prefer to ignore awful managers rather than deal with them. -They will create huge churn if it seems like they won’t be paid their bonuses. Most recently top executives achieved over target bonuses while lowest level employees were paid under target. - Top executives all have large egos and few of them are actually knowledgable of the areas they manage. They make petty decisions to spite each other. * Insufficient aporoach to compliance and risk management. They lack a chief risk officer because other C-level executives did not like being challenged on bad decisions and inappropriate risks. I’m not sure how they are still in business. * CEO: She is too personally invested in the credit union to make good decisions, everything is personal to her. She is not mature enough to run a financial institution, she makes childlike decisions such as “we understaff on purpose because I would cry if we had to lay people off” or “upgrading that system will be a lot of work…I’m going to leave that to the next CEO.” * Outdated technology: their systems don’t really support operating a modern financial institution. * No actual vision and goals for the credit union. Lack of focus on projects and poor execution. * Poor pay and compensation * Overworked, especially compared to pay * Culture of forced fun and passive aggressive abuse.

Explore other reviews about Patelco Credit Union

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Upfront job structure and compensation schedule. Room for upward growth.

Cons

Smaller entity; new opportunities not always available

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Patelco Credit Union Response
3mo
Thank you for taking the time to share a review and for taking care of our members. We understand how important growth opportunities are and hope you were able to take advantage of the professional development resources while you were on our team. As we continually strive to help our team grow, we will keep your comments in mind.
3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Their vision and mission are great and Patelco is really about helping members, however the work life balance is horrible.

Cons

Work–life balance is essentially nonexistent under the current PTO structure. The system is outdated and unrealistic. Staff are required to submit all time‑off requests at the end of the year, as if everyone can plan their personal lives twelve months in advance. Each region can be more than ten branches, yet only three employees are allowed to be off at any given time. If you need time off and those three slots are already filled, your request is automatically denied. Because branches are expected to cover one another for vacations, call‑outs, and general staffing gaps, PTO is restricted to protect coverage rather than support employees. This approach prioritizes administrative convenience over real people with real, unpredictable lives. It is built around coverage, not humanity, and work–life balance becomes collateral damage. Leadership repeatedly emphasizes that “business needs come first,” but for a company centered on helping people, you would expect a stronger commitment to supporting the well‑being of its own staff.

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